Heirloom Knitting is committed to preserving and maintaining your privacy and wishes to assure you that any information you give to us will remain secure and confidential, unless it is a legal requirement to divulge such information to other person(s).

Details you give to us, such as your name, address, telephone number and email address will only be used to deal with your enquiry or to process your order(s). We will also, from time to time, email you to let you know of developments at Heirloom Knitting which we feel you may be interested in - you can of course, easily opt out of this service if you wish - just let us know.

We use WorldPay to handle, safely and securely, your credit card payment(s). This means that when you place an order using your credit card, your card details are never seen or held by us. WorldPay are as equally committed to maintaining your privacy and shopping security. Please visit the WorldPay site (by clicking their logo) and review their 'Shopper Resources Centre' or use the following links which take you directly to their 'Shopper Privacy' and 'Shopper Security' statements. Please also see the section on 'Shopper FAQs'.

If you have any concerns about the privacy and security of the information you supply, please contact us and we will be pleased to help.